Frequently Asked Questions
Everything you want to know about cj77
From opening an account to depositing via bKash, claiming bonuses, cricket betting and safe gaming — you will find answers to all your questions right here.
cj77 is a trusted online gaming platform for players in Bangladesh. On this FAQ page you will find detailed answers to all common questions about account registration, deposits and withdrawals, game rules, bonus terms and responsible gaming. If you cannot find your question, you can contact our 24/7 Bengali live chat support directly.
Account
Account and Registration
Answers to common questions about opening an account, verification and logging in to cj77.
To register at cj77, you need an active mobile number and a strong password. Providing your name, date of birth and preferred currency (BDT) completes the registration. For security purposes, a copy of your national ID card or passport may be requested during account verification.
No. According to cj77 rules, each user may only open one account. Creating multiple accounts under the same name, mobile number or payment method may result in those accounts being closed and bonuses being cancelled.
Use the "Forgot Password" option on the cj77 login page. An OTP will be sent to your registered mobile number, which you can use to set a new password. If you have trouble, contact 24/7 live chat support.
Only those aged 21 or above are permitted to open a cj77 account. Age verification documents must be submitted during account verification. Accounts belonging to underage users are permanently closed.
Completing account verification makes the withdrawal process faster and smoother. cj77 confirms user identity as part of operating a secure platform. Verification is completed by submitting a national ID card or passport along with proof of current address.
Deposits and Withdrawals
Deposits and Withdrawals
Answers to all questions about payments via bKash, Nagad, Rocket, Upay and bank transfer.
Deposits from bKash to cj77 are usually instant — in most cases the amount is added to your account within a few minutes. There may be a slight delay during peak banking hours. If you have an issue, contact live chat with your transaction reference number.
The minimum deposit amount across all payment methods at cj77 is ৳500. The minimum withdrawal amount is ৳1,000. This limit applies to all methods — bKash, Nagad, Rocket and Upay.
Withdrawals from cj77 are usually completed within 15 minutes to 2 hours. The process is faster when account verification is complete. Bank transfers may take slightly longer depending on the bank's processing times.
Yes, depositing at cj77 via Nagad, Rocket and Upay is completely safe. All transactions are secured through SSL encryption. Do not share your PIN or password with anyone on the payment portal — cj77 never asks for your personal PIN.
cj77 itself does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own transaction charges. Contact your mobile banking service for the latest fee information.
Yes, cj77 also accepts direct bank transfers. You can transfer from major Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. Bank transfer deposits may take a little longer to process on working days.
Games and Gameplay
Games and How to Play
Answers to questions about cricket betting, slots, live casino, fishing games and playing on mobile.
To bet on BPL or any cricket match, first log in to cj77, then go to the cricket section. You will see a list of ongoing and upcoming matches. Choose a match, select your preferred market (match winner, top run scorer, wickets, etc.) and set your bet amount.
Yes, live in-play betting is available at cj77 for major international cricket tournaments including the T20 World Cup and IPL. Odds update over-by-over during a match. Special markets are also offered for Bangladesh Tigers matches.
cj77's slot games are developed by reputable providers including Pragmatic Play, PG Soft, JILI and others, who use Random Number Generator (RNG) technology. This technology keeps the outcome of every spin completely independent and unpredictable, ensuring fair play.
No, cj77 can be played directly in a mobile browser — no separate app download is needed. The site is responsive on all smartphones and tablets, so you can easily log in to cj77 from any Android or iOS device and enjoy all the games.
In a regular casino you play against software, while in a live casino you play with real dealers via direct video streaming. cj77's live casino features tables from Evolution Gaming and Ezugi — Baccarat, Roulette, Blackjack and many more games.
RTP (Return to Player) is the theoretical percentage of a game's average long-term payout. A higher RTP means players get back more on average. Each game's RTP is set by its provider and is shown in the game's information section.
Bonuses and Promotions
Bonuses and Promotions
Answers to questions about the welcome bonus, cashback, VIP program and wagering conditions.
Open a new account at cj77 and make your first deposit to receive a 200% welcome bonus — up to ৳20,000. That means depositing ৳1,000 gives you a total balance of ৳3,000. To claim the bonus, complete registration and make your first deposit — the bonus will be added automatically.
A 20x wagering requirement means you must bet 20 times the bonus amount before you can withdraw it. For example, if you receive a ৳5,000 bonus, you must place a total of ৳100,000 in bets before withdrawal. The bonus cannot be withdrawn separately until this condition is met.
The cj77 VIP program has three levels — Bronze, Silver and Gold. Levels are upgraded automatically through regular gameplay. Weekly cashback rates are up to 0.4% at Bronze, 0.8% at Silver and 1.2% at Gold.
cj77 VIP cashback is calculated every week and credited to your account at the start of the following week. The higher your VIP level, the higher your cashback rate. Cashback is added directly to your game balance and is withdrawable under specific conditions.
Generally, bonuses can be used on most slots and casino games. However, some games or betting markets may contribute less toward meeting wagering requirements. Detailed terms and conditions for each promotion are available on the terms and conditions page.
Security
Security and Responsible Gaming
Answers to important questions about account protection, data security, self-exclusion and responsible gaming.
Yes, cj77 uses full SSL encryption to keep all personal and financial information secure. Your name, address and payment details are not shared with third parties. Visit our privacy policy page for more details.
cj77 places the highest importance on responsible gaming. You can request self-exclusion. Contact our 24/7 live chat support or write to [email protected] and your account will be restricted for a set period or permanently.
Yes, cj77 offers deposit limits, loss limits and session time limits as responsible gaming tools. These limits can be activated from your account settings or through live chat support. Using these tools to keep your gaming habits in check is a smart move.
cj77 strictly follows a 21+ age policy. Date of birth is verified during registration and an ID document is required for account verification. If a family member is underage, activating parental controls on their device is recommended.
If you feel gaming is having a negative impact on your daily life, relationships or finances, take a break immediately. Contact cj77's live chat support — we will help confidentially and assist in restricting or closing your account if needed. Visit our responsible gaming page for more information.
The fastest way to reach the cj77 support team is through the 24/7 live chat on the website — support is available in Bengali. To contact by email, write to [email protected]. Our support team is always active according to BST (UTC+6).
Still have questions?
Contact support
Our expert support team is ready to answer any of your questions in Bengali, 24/7. Chat directly via live chat or reach out by email for more details.
Contact us via live chat24/7 Live Chat Support
Support available in Bengali
Service hours: always available according to BST (UTC+6)